EN ISO 9001:2015 certification for InContrast

Following an assessment by an independent body, BSI, InContrast has been awarded BSI EN ISO 9001: 2015 certification. This prestigious award for quality is supported by the UK Government and is recognised worldwide.

The award recognises InContrast commitment to an exceptional quality of service. With only a small percentage of UK businesses holding this certificate, InContrast are now officially recognised to be at the forefront of quality service and customer care. ‘Having ISO 9001: 2015 certification provides our customers with further confirmation that the products and assemblies they are buying from us are manufactured and delivered to a high standard giving us a further competitive advantage’, says Paul Lewis MBE Quality Manager

Critical to InContrast maintaining total customer satisfaction are their in house, externally assessed, Quality Management Systems. The company has been assessed, approved and registered by BSI Management Systems as operating a quality management system which complies with the requirements of BS EN ISO 9001: 2015.

The British Standards Institution (BSI) is the world’s leading standards and quality organization. Formed in 1901 and incorporated under Royal Charter in 1929, BSI is the oldest national standards body in the world. Independent of government, industry and trade associations BSI is a nonprofit distributing organization. BSI is globally recognised as an independent and impartial body servicing both the private and public sectors

‘At InContrast true partnership means helping our customers with their short term operational needs, as well as working with them to plan for the future to ensure they are able to exploit opportunities as they arise” says Paul Lewis. InContrast provide a complete solution to their customers Visual Merchandising needs, giving input from the initial concept/design stage, through pre-production and manufacturing to the delivery of award winning finished products.

‘The new standard provided a great opportunity for our organization to review our quality management system and ensure that it’s aligned with the strategic priorities. This will serve to help our business grow, increase customer satisfaction, and increase profitability. It is now a powerful business improvement tool that will assist us to remain resilient and achieve sustainable growth.

InContrast always aims to ensure that their customers feel secure in the knowledge that they are dealing with an organisation that is totally market and customer focused.  Three guiding principles of our business are to deliver excellent value for money whilst maintaining the very highest levels of quality as well as ensuring on time deliveries every time. ISO 9001:2015 registration will enable us to consistently maintain the high level of service we currently provide our customers and ensure we continually strive for improvement’, says Paul Lewis